From Feedback to Whistling: A Brief Hearing Aids Troubleshooting Guide

Many people rely on hearing aids today to hear clearly. When the device doesn’t work properly, they need to determine why and fix the issue. Some people immediately call their audiologist for help. Before doing so, try the following troubleshooting tips. They may resolve the issue in a matter of minutes, so the owner can hear clearly again without delay.

a hearing professional is showing her patient how to use a hearing aid

Weak or Dead Hearing Aid

People near hearing solutions that work. A weak or dead hearing aid isn’t of much help. Before calling the audiologist for help with the device, inspect it to see if earwax has clogged the microphone or sound outlet. Removing this wax may be enough to get it operating properly again.

Ensure the rechargeable batteries are fully charged, or replace the disposable batteries. If a disposable battery was recently replaced and the unit no longer works, the battery may not be activated. Upon removing the sticker on the new battery, allow it to sit for two minutes so air can reach the battery and activate it.

Check the settings. Was the volume accidentally turned down? Has the device been switched to a custom program or something of that nature? Review all settings to see if this fixes the issue.

Moisture in the Device

Most hearing aids are not designed to get wet. To determine if there is moisture in the device, check for corrosion in the battery compartment or look at the tubing if the device sits behind the ear. If moisture appears to be the issue, place the device in a hearing aid dehumidifier to dry it out. A drying kit may also be used. If the problem persists, make an appointment with the audiologist for further help.

Feedback From the Device

Feedback or whistling from a hearing aid is often easily resolved by removing the device and reinserting it. If this doesn’t fix the problem, turn the volume down. Sound may be leaking out around the earmold or through the vent. An audiologist will need to adjust the fit to stop this problem. However, feedback from the unit could also be caused by a buildup of wax in the ear canal. Have the ears cleaned to fix the feedback or whistling problem.

Low Volume

It’s frustrating when the hearing aid is turned up all the way and the wearer still can’t hear clearly. Check for earwax blocking the microphone or sound outlet. If there is no earwax present, examine the tubing on the behind-the-ear device to determine if it is cracked or blocked. Either problem can interfere with the wearer’s hearing. See if the device’s program has been switched and that is causing the issues. If these tips don’t resolve the problem, schedule an appointment with the audiologist. A hearing test might be needed or the device could be damaged. They can help in either situation.

Painful Hearing Aids

Hearing aids should not be uncomfortable. If the device is causing pain or is uncomfortable, ensure there is not a blockage in the ear causing the discomfort. If that is not the issue, a new hearing aid shell may be needed. Contact an audiologist for help.

Never put off a trip to the audiologist if the hearing aid isn’t working properly. An inability to hear affects every aspect of a person’s life. The sooner action is taken to resolve the problem, the better. With hearing aids that work properly, a person’s quality of life improves, so make this call today. It will be worth it when the person can hear clearly once again.

Sharing is caring!

Leave a Comment